Benefits Reduced Bad Debt Follow-up on all claims that are outstanding Seek resolution on each and every claim as soon as practicable Track each claim while its outstanding through a secure server Experienced and Well-Trained Employees Skilled staff of Insurance Contact Specialists who are 100% dedicated to following-up on claims and turning unpaid claims into paid claims Continuing education and auditing performed Client Account Management Personalized client services Comprehensive Daily/Weekly Reports Detailed reports summarizing results of follow-up call, separated into 4 sections: denials, not on file, payment and re-processing Exceptional Quality Performance measures applied and tracked Security Compliant with HIPAA Security mandates Sonic wall Firewall Router with advanced intrusion detection and content filtration services Data encryption and login/password Daily back-up using Verites 9.0 Compliance Rules on code of ethics implemented and followed Employee confidentiality agreements enforced HIPAA compliant with Privacy Rule