Reduced Human Resource Costs Eliminate hiring costs Eliminate staff training costs Eliminate employee benefit costs Eliminate payroll taxes Eliminate worker's compansation costs Reduced Information Technology Costs Eliminate software purchases/maintenance costs Eliminate hardware upgrade costs Client Account Management Personalized client services Dedicated Account Representative Experienced and Well-Trained Employees Initial training of one month followed by consistent quality checks Continuing education and auditing performed Exceptional Quality Performance measures applied and tracked Accuracy rates tested and maintained Sophisticated Technology Same- to next-day processing of claims using installed scanner at client site Client’s ability to remotely access billing/ scheduling information Electronic Claims Processing Claims submitted electronically daily Audit reports received within 24 hours Direct claims submissions to Medicare (where available) Security Compliant with HIPAA Security mandates NetGear router with advanced firewall protection Data encryption and login/password Daily back-up using Veritas 9.0 Compliance Rules on code of ethics implemented and followed Employee confidentiality agreements enforced HIPAA compliant with Privacy Rule